1. we accept the following payment methods: cridet card; moneybooker;T/T;western union.
2. All major credit cards are accepted through secure payment processor ESCROW.
3. The buyer is responsible for any tax and/or duty charged by their country.
We do not ship goods on Sundays!
We do not ship goods during Chinese Legal Holidays, but we will send goods very soon after the holidays. (we will have notice on website)
1.All orders are shipped using Express Delivery and are dispatched within 1-2 business days of payment.
A Tracking Number will be sent to you via e-mail after your order has been shipped.
If you do not receive the Tracking Number email within 7 business days of confirming payment, please check your spam folder and then contact us.
NOTE: Please allow 5-9 business days for your shipment to arrive.
2. If you prefer to send by China Post Air Mail, orders are dispatched within 1-2 business days of payment.
NOTE: The freight Charge will be lower than Express Delivery,but will not have a Tracking Number. Please allow 12-24 business days for your shipment to arrive.
1. If you are not satisfied with your purchase, you can exchange the item. The buyer is responsible for all further shipping fees.
2. The buyer must contact us within 3 days of delivery if they wish to exchange defective or incorrectly shipped items.
Please Note: We do not cover any items for damage after use or as the result of water damage.
Should returns be required:
Step 1) Contact us via Alibaba.com’s message center
Step 2) Provide as much detail as possible about the problem you are having
Step 3) Authorization to return the item will be issued
Step 4) Return the item for the agreed exchange or refund
We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.
Q:How do I pay for my purchase?
A: we accept the following payment methods: credit card; moneybookers;T/T;western union.
Q:How much does it cost to ship to my country?
A:Package less than 2 Kg will be shipped by China Post Airmail which is free shipping to the 26 countries as following: United States; United Kingdom; Australia; Brazil; Canada; Italy; Turkey; Spain; Malaysia; France; Russia; Sweden; New Zealand; Norway; Switzerland; Japan; Thailand; Ireland; Israel; Belgium; Poland; South Korea; Austria; Germany; Denmark; Singapore.
Other countries and package over 2 Kg, buyers have to afford entire shipping cost.
Q:Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q:Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
Q:I am a reseller,I would like to buy many pieces of your item, what’s the wholesale price?
A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!